THE COVID-19 Guide


Recovery begins right after the emergency and the goal is to return people’s lives and activities to as much normal as possible and protect against future catastrophes. Long-term recovery includes restoring economic activity and rebuilding community and country functions, businesses, and facilities.
Eventually, as the emergency is brought under control, the affected population can start undertaking an increasing number of activities aimed at restoring their lives to normal. There will be many opportunities during the recovery period to improve prevention and increase preparedness, thus reducing imminent reversion or future vulnerability.

Mobility analytics making use of cellular intelligence from mobile networks is one way of meeting the needs of government agencies managing emergencies. By using mobility analytics, the agency can plan, monitor and effectively evaluate movements across a city, region, or country. It will provide measure of the recovery progress for each step of the recovery plan.

Recovery activities continue until all systems return to normal or better. Lessons learned are turned into preparedness for future crisis management.

One important lesson learned during the Covid-19 pandemic, is the value of analyzing mobile phones movement in order to understand where people are, where they are going, where they have been and last but not least, how they respond to health authorities measures and directives.

With a tool like Xolaris REACT™, as part of the recovery process, health authorities and governments can in a systematic way recover by:

  • Looking at current and historical mobility movement to plan the recovery phase with removed restrictions for different areas or re-opening of services, venues, and events.
  • Monitoring in real-time how the removal of certain imposed restrictions affects the mobility movement to determine if it meets crowd density expectations or needs corrective measures to avoid risk of reversion.
  • Realizing new travel patterns causing overcrowding, congestion, and risk of unwanted virus exposure in unexpected areas due to still active restrictions or changes of people’s habits trying to avoid being exposed.
  • Adapting and readapting to the situation, but still avoiding confusion by too many changes of plans by using readily available and reliable data. 
  • Delivering coordinated, prompt, reliable, and actionable information to the whole community or groups in different geographical areas to avoid or manage potential risk areas. When using SMS as a communication method, carefully crafted messages with trusted senders to secure authenticity and combat fraud is crucial.
  • Keeping citizens informed and preventing unrealistic expectations about changed restrictions and re-opened services.
  • Countering false information, rumours, and disinformation by dispelling them with clear and coherent messages from trusted senders.

Tools supporting improved recovery will become a “must” for nations in handling the current pandemic and preparing for future crisis scenarios.

THE COVID-19 Guide

Critical Communication in times of crisis

In 2020, the world has changed from discussing trade deals and climate change into a state of emergency due to Covid-19. We are collectively fighting a new virus which is unknown to the immune system.

Be ready to REACT™

Xolaris REACT™ is an analytics and communication platform engineered to help governments and health authorities combat spread of infectious diseases.